14. Uninstalling

Should you actually be dissatisfied with Public SyncTool, please let us know why because we can only improve when we know what doesn’t work or which requirement we have forgotten.

Before you uninstall the software, please close Outlook® and also all other running programs. Now open Control Panel, double click on Add/Remove Programs, and select the Public SyncTool. After one click on Add/Remove it will be removed from the system following one more prompt.

You will need administrative privileges to install or completely uninstall the program.


Configuration Data

Uninstalling cannot remove all configuration data because individual settings in the Windows® profile of each user are stored for each Windows® user that uses the SyncTool.

In a standard environment it is not necessary or useful to take the following steps. We are merely outlining the procedures to enable you as far as possible to determine what goes on in your computer:

If you would like to delete any potentially remaining configuration data, first please log on to Windows® under the relevant user account and go to Start, Run, %APPDATA% in your application data directory. In the event a Public Sync folder is listed here, this may be safely deleted after uninstalling.

If the registration files are also to be checked for remaining configuration data, please start the registry editor logged on as the relevant Windows® user via Start, Run, regedit.

Change to the tree display in the branch:
HKEY_CURRENT_USER\Software

If a key with the name PolSync is listed here in the tree display it may also be safely deleted after uninstalling.

Please note that the registry editor is a powerful tool for experienced Windows® users, which can cause extensive damage to the Windows® installation if not used carefully. If you are not familiar with using the registry editor, we strongly advise you against making changes in the registry: Any potentially remaining data takes up very few bytes on the hard drive. The data by no means influences system functioning.